Frequently Asked Questions
How do I add a holiday?
Tap + New Holiday on the home screen. Give it a name, destination, and travel dates. Then open the holiday and use + Add Step to add individual bookings like flights, hotels, and transfers.
How do I get my booking confirmations into the app?
Two ways — Scan: inside any booking step, tap Scan from photo or screenshot and the app reads the details automatically. Forward email: every account has a unique forwarding address shown at the top of the home screen. Forward any booking confirmation to it and the app adds it automatically within 30 seconds.
How do I share a holiday with someone?
Open the holiday and tap Share trip details. Enter the email address of someone with an allbooked account and choose View or Edit access. They'll see the holiday in their app instantly. Sharing requires an allbooked Pro subscription.
What is allbooked Pro?
Pro is a £2.99/month subscription that unlocks unlimited holidays and the ability to share holidays with travel companions. The free plan includes up to 2 active holidays. You can cancel at any time from your iPhone Settings → Apple ID → Subscriptions.
How do I cancel my Pro subscription?
Go to iPhone Settings → your name → Subscriptions, find allbooked, and tap Cancel Subscription. Your Pro access continues until the end of the current billing period.
How do I restore a purchase on a new device?
On the upgrade screen, tap Restore or enter access code at the bottom and leave the prompt blank, then confirm. Your purchase will be restored automatically.
Will my data be lost if I delete the app?
No — all your holiday data is stored securely in the cloud and linked to your account. Simply reinstall the app and sign in to restore everything.
Can I use allbooked offline?
The app needs an internet connection to load your holidays. Once loaded, you can view your bookings offline. Changes made offline will sync when you reconnect.
How do I export my itinerary to my calendar?
Open a holiday and tap the 📅 Export button. This downloads an .ics file that you can open in Apple Calendar, Google Calendar, or Outlook.
I forgot my password — how do I reset it?
On the sign-in screen tap Forgot password, or from inside the app scroll to the bottom of the home screen and tap Change password. A reset link will be emailed to you.
Still need help?
Can't find an answer above? Drop us an email and we'll respond within 1–2 business days.
✉️ support@allbooked.app